NCE
74 TopicsRenewal for a discontinued product
Dear community, We are a Distributor (ex. Indirect Provider) and we are having few customers with renewals on discontinued products. In detail, one of these products is POWERPLATFORM - Power Apps per app plan (SKU: CFQ7TTC0LHQM:0001), where the partners have autorenew enabled. So we want to be 100% sure that these partners that are having autorenew enabled will be able to renew their subscription without issues. Thank you in advance! NickSolved73Views0likes3CommentsNCE in Azure Government
Can anyone give me a status on NCE for Azure Gov? We have a large number of older legacy subscriptions we'd like to get off of and onto Azure Plans and as I read it until NCE is available in Gov that isn't going to be an option unless we do a resource migration (which is expensive and an exercise the customer shouldn't have to go through to get access to the cost management tools). Thanks in advance!URGENT: NCE subscription Cancellation hour limitation within a day!
Dear Community, happy holiday to everybody! We need to make a decision on a subscription cancellation, and our Finance DPT has the impression that as part of a past cancellation within the 7 days window, we have not received a full refund. Let's say that on 09:00 am we created a new NCE subscription. However, around noon, we received the info that we have to cancel it. The question: except from the 7 days/168 hours cancellation window, is there any other hour limitation withing the same day of cancelling a subscription in order to get a whole amount payback? It will be really important for the whole community to understand this point clearly. Thank you in advance for your significant support! Warm regards, NickSolved188Views0likes5CommentsURGENT: Office LTSC Standard 2024: priced per user or per device?
Dear community, As we need to plan our offer for a big deal through the CSP channel, could you please help us how is the Office LTSC Standard 2024 being billed? Is it per user or per device/PC? Furthermore, if it is per device/PC, and for example we have 5x PCs, then we should buy 5x different licenses or can we install Office LTSC in more than one PC with just 1x license (something like Multiple Activation Key)? Please help us on this the soonest in order to conclude with the offer submission. Warm regards, NickSolved926Views0likes3CommentsAdding additional Dynamics on-prem licenses via Dual Use Rights - Minimum Purchase
If a customer would like to add additional Dynamics on-prem licenses via NCE and Dual Use Rights, is the minimum purchase according to the product terms still mandatory? Example: A customer has 25 Dynamics AX 2012 R3 Enterprise on-prem users and wants to purchase additional users via Dynamics 365 Finance (Software as a Service) with Dual Use Rights and Downgrade Rights. Must the customer meet the minimum purchase of 20 users also for the additional users?506Views0likes3CommentsPrice increase D365 Sandboxes - did I miss something?
Dear all last week, we received this mail regarding a tier 5 Sandbox and its pricing: I know about the upcoming price update as from October 1 but a) it is not October yet and b) this SKU was not announced to be increased at all. Is this a mistake in Microsoft's billing system? (almost impossible - ok, sarcasm off now) Thanks for your inputs cheers Daniel449Views2likes6Comments