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rritafekete's avatar
rritafekete
Copper Contributor
Mar 20, 2025
Solved

Cloud Migration Promo

Dear licensing friends,

What are the consequences if a customer with Cloud Migration Promo does not fully migrate to the SaaS? 

Thanks for your help,

  • What do you mean "not fully migrate to the SaaS"? With the Cloud Migration Promo the customer transitions from on-premises tot Cloud and thus cancels their EP for on-premises. Of course they can stay on-premises, but than they will be charged a lapsed fee for reactivating their on-premises. 

     

    Alternatively you could look at Dual Use Rights. Upgrade the on-premises to the latest version and license the on-premises environment by using Cloud licenses with DUR. See also the promo FAQ. 

     

2 Replies

  • rritafekete's avatar
    rritafekete
    Copper Contributor

    Thank you very much for your reply - so there is no penalty charged other than a potential lapsed fee if they want to keep maintaining their perpetual licenses.

  • MartijnElfers's avatar
    MartijnElfers
    Bronze Contributor

    What do you mean "not fully migrate to the SaaS"? With the Cloud Migration Promo the customer transitions from on-premises tot Cloud and thus cancels their EP for on-premises. Of course they can stay on-premises, but than they will be charged a lapsed fee for reactivating their on-premises. 

     

    Alternatively you could look at Dual Use Rights. Upgrade the on-premises to the latest version and license the on-premises environment by using Cloud licenses with DUR. See also the promo FAQ. 

     

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