Surface Hub support ends for Windows 10—start your transition

FrankBuchholz

Microsoft

Apr 09, 2025

Here's what you need to do

Effective October 14, 2025, Microsoft will end support for Windows 10 Team edition on Surface Hub v1 and Surface Hub 2S. After this date, these devices will no longer receive security updates, patches, or support, and the Microsoft Teams app will stop functioning. Now is the time to act to ensure your meeting spaces remain secure and fully operational.

Take these three actions now

1. Check your device OS and model

Confirm whether your Surface Hub device is running Windows 10 Team edition. This includes:

Surface Hub v1 (only compatible with Windows 10 Team)
Surface Hub 2S (eligible for upgrades)

2. Choose your transition path

Select the best path forward based on your device:

Surface Hub v1: We recommend a hardware refresh to Surface Hub 3, as these devices will be fully unsupported after October 2025.
Surface Hub 2S: Choose from:
- Upgrade to Surface Hub 3 with the Surface Hub 3 Compute Cartridge (preloaded with Windows 11-based Microsoft Teams Rooms on Windows).
- Migrate to Teams Rooms on Windows using our Surface Hub 2S migration offering. This free offer is only valid until October 14, 2025.
- Switch to Windows 11 Pro/Enterprise if the device is used in personal office scenarios.

3. Stay up to date

Start your migration or upgrade early to avoid last-minute disruptions
Review the latest Surface Hub 3 enhancements (Edge integration, Miracast support)
Work with your Microsoft account team or Surface reseller to build a transition plan

Why this matters

Staying on an unsupported platform poses security, compliance, and productivity risks. Microsoft’s recommended transition paths ensure continued access to Microsoft Teams and the latest collaboration features powered by Surface Hub 3 and Teams Rooms on Windows.

Embrace the future with Surface Hub 3 & Teams Rooms on Windows

Surface Hub 3, running Teams Rooms on Windows, offers industry-leading innovation and unmatched functionality. Microsoft has been continuously investing in enhancing the collaboration experiences of Surface Hub users. If you haven’t yet been ready to buy Surface Hub 3 or transition your Surface Hub 2S devices to the Teams Rooms on Windows platform, now is a great time to consider it — our recent announcements highlight meaningful new capabilities that enhance the experience. Notably:

Microsoft Edge integration: Soon, you'll be able to access web applications, personal content, and browse securely through Microsoft Edge directly on Surface Hub 3. This integration facilitates interactive and inclusive collaboration with features like personalized login, real-time content collaboration, and secure InPrivate browsing with Edge Kiosk Mode.
Miracast wireless projection: Adding another top-requested capability, Surface Hub 3 will support Miracast, enabling effortless wireless content sharing. Beyond sharing, Miracast will support interactive touch and pen input directly from the Hub back onto the content projected from your personal device, enhancing collaborative workflows.

Migrating your Surface Hub 2S devices to the Teams Rooms on Windows platform today will not only ensure you’re transitioned well ahead of October but also ensure your Surface Hub devices have access to these (and other) latest experiences as soon as they become available. Learn more about these exciting enhancements here: Introducing Edge and Miracast on Surface Hub 3.

Take action today

Start working with your Microsoft account representative or Surface reseller to build a tailored transition plan for your Surface Hub v1 and 2S devices. Together, you can identify the easiest and most effective path forward while helping ensure you can maintain a seamless, secure collaboration experience.